Terms of use
Website editor
The website www.cavedejurancon.com (hereinafter referred to as ” the Site “) is published by CAVE DES PRODUCTEURS DE JURANCON (CPDJ) or CAVE DU BEARN GAN-JURANCON (hereinafter referred to as ” our Company ” or ” we “).
Société coopérative agricole à capital variable
53 avenue Henri IV – GAN (64290)
N° SIRET 782 292 270
APE : 1102B
Phone : +33 (0)5 59 21 57 03
Fax : 05 59 21 72 06
For any information concerning its operation or use, please contact us by e-mail: cave@cavede jurancon.com or by post: CAVE DES PRODUCTEURS DE JURANCON – 53 Avenue Henri IV – 64290 GAN .
Site publication director : Mr François Ruhlmann, General Secretary.
Design / Development / Hosting : Nalta Systems – 6 Passage de l’Europe – 64000 Pau // Telephone: 05 59 14 58 00
Applicable law
The Site and your relationship with our Company are governed by French law.
Use of the site
In accordance with the French Public Health Code, the consumption of alcohol is restricted to adults over the age of 18. You must be of legal age to visit the site.
Limitation of liability
Use of the Site is at your sole risk and responsibility.
The information contained on the Site is provided in good faith and to the best of our knowledge. Our company makes every effort to ensure, to the best of its ability, that the information published on the Site is accurate and up to date, and reserves the right to correct the content at any time and without notice.
However, we cannot guarantee the accuracy, precision or completeness of the information made available on the Site, nor that the Site will not be interrupted, disrupted or error-free.
In addition, we decline all responsibility for any interruption of the Site or the occurrence of a computer bug, and for any damage resulting from fraudulent intrusion by a third party leading to a modification of the information made available on the Site.
More generally, we will not be held liable for any direct or indirect damage, whatever the cause, origin, nature or consequences, related to the use of the Site, and in particular the deterioration of your computer equipment caused by a computer virus, the loss of profits, customers, data or any other loss of intangible assets that may arise as a result of anyone’s access to the Site or the impossibility of accessing it or related to the credit given to any information coming directly or indirectly from the Site.
If, despite our best efforts, you should find a problem, we would be grateful if you would inform us.
Intellectual property
The entire Site is subject to French and international legislation on copyright and intellectual property.
All rights reserved.
The Site is a work protected by intellectual property law. It includes texts, images, photographs, illustrations and logos, all of which are protected by industrial and intellectual property rights.
Reproductions, on paper or computer, of the Site and the works reproduced therein are authorized provided that they are strictly reserved for personal use excluding any use for advertising and/or commercial and/or information purposes and/or that they comply with the provisions of article L.122-5 of the French Intellectual Property Code.
Any infringement of the present article is liable to criminal and civil penalties, in particular for counterfeiting, and may result in the payment of damages.
Links to the Site
Our company authorizes any website or any other medium to set up a hypertext link to its content, with the exception of those containing polemical, pornographic or xenophobic content, or content that may, to a greater extent, offend the sensibilities of the general public. However, the entirety of the linked page must be respected, and there must be no overlap with another site. Similarly, the link must clearly indicate the nature of the content, as well as the exact address of the page.
Links to third-party sites
Hypertext links present on the Site and directing users to other Internet sites do not engage the responsibility of our Company for the content of these sites.
Personal data protection
No personal information is collected without your knowledge. No personal information is passed on to third parties.
French legislation on the right of access to computerized files: any user who has entered directly or indirectly nominative information in the service may request communication of nominative information concerning him or her from the service administrator and have it rectified if necessary, in accordance with French law No. 78-17 of January 6, 1978 relating to information technology, files and freedoms.
Declaration to CNIL
The www.cavedejurancon.com website has been registered with the Commission Nationale Informatique et Libertés (CNIL), under number 1408852.
PERSONAL DATA POLICY
1. WHAT PERSONAL DATA DO WE COLLECT?
We collect personal data about you exclusively in relation to the purposes described below in order to honour our commitments, to get to know you better and to optimize our quality of service.
It is therefore important that you inform us immediately of any changes to your personal data so that we can update them. Otherwise, we may not be able to provide some of our services.
You will find details of the personal data we collect below:
- Data relating to your identity (title, surname, first names, personal address, personal telephone number, personal e-mail address, photograph for bottle personalization, internal processing code for customer identification, etc.);
- Site navigation data (IP address, navigation origin, navigation data, browser version and type, operating system used, request domain and time);
- Transaction data (wines purchased, quantity, amount, payment terms, billing address, discounts, receipts, balances and outstanding payments, postal or bank details, check number, transaction number, purchase details);
- Data relating to the follow-up of the commercial relationship (requests for documentation, reservations made, periodicity of purchases made, records and copies of your written communications with our services).
2- FOR WHAT PURPOSES DO WE COLLECT YOUR PERSONAL DATA?
We collect your personal data for the following purposes:
Goals | Legal basis |
| Reply to a contact message or any other request | This processing is justified by the contractual or pre-contractual relationship existing between you and our company. |
| Carry out customer management operations concerning contracts, orders, sludge personalization, requests for information | This processing is justified by the contractual or pre-contractual relationship existing between you and our company. |
| Carry out customer management operations relating to invoices, accounting and, in particular, accounts receivable management | This processing is based on our legal obligations |
| Carry out customer management operations to monitor customer relations | This processing is based on our legitimate interest in improving the quality of our services |
| Management of requests for access, rectification and opposition rights | This processing is based on our legal obligations |
| Management of unpaid bills and disputes, claims management | This processing is based on our legitimate interest in improving our quality of service and limiting legal disputes. |
| To carry out prospecting operations, such as the management of technical prospecting operations, and solicitation operations(sending newsletters). | With regard to data concerning our customers : This processing is based on our legitimate interest – to improve our quality of service, our offers and the content and presentation of our Site. With regard to data concerning our prospects : Such processing is based on your prior consent. Where, exceptionally, it is not possible to obtain consent, such processing is based on our legitimate interests as described above. |
For processing operations requiring your consent, you may withdraw your consent at any time as follows:
- For the newsletter: by unsubscribing via the link at the bottom of each newsletter received;
- More generally: by sending us an email to the following address: cave@cavedejurancon.com .
3. WHEN DO WE COLLECT YOUR PERSONAL DATA?
We collect your personal data:
- when you visit the Site, in particular by means of cookies and other web analysis technologies,
- when you contact us by email or telephone,
- when you make a purchase.
Generally speaking, we take care to minimize any collection of personal data concerning you and undertake to collect only the data that is necessary for each of the purposes below.
Depending on the documents under which we collect your personal data, either (where asterisks are present) the data marked with an asterisk is essential to respond to your requests or to comply with a legal or regulatory obligation, or (where no asterisks are present) all the information requested from you is essential to respond to your requests or to comply with a legal or regulatory obligation. Failure to provide this information may prevent us from responding to your requests.
4. HOW LONG DO WE KEEP YOUR PERSONAL DATA?
The length of time we keep your personal data depends on the purpose for which we collect it.
The following table summarizes the main retention periods we apply:
Purpose | Retention period of personal data |
Prospect file management | 3 years from the date of collection of your data or the last contact from you |
Managing our customer files | For the duration of the contractual relationship and beyond until the end of the limitation period attached to our legal warranties (for the purposes of limiting the retention period, we retain a period of 5 years from the last delivery made by our Company). |
Accounting management | 10 years |
Web audience measurement statistics | 13 months |
Site navigation data | 1 year |
Proof of identity if exercising right of access or rectification | 1 year |
Identity document if you wish to exercise your right of objection | 3 years |
At the end of these periods, your personal data will be irreversibly deleted or anonymized.
However, your personal data may be kept beyond the time limits indicated in the following cases:
- to meet a legal or regulatory obligation, for the time required to fulfill the obligation in question,
- to be in a position to respond to any legal action, during the limitation period provided for by the applicable legislation,
- to respond to legal action, for the duration of said legal action.
5 – WHO WILL RECEIVE YOUR PERSONAL DATA?
All data that you share with us, or that we collect from you, will be kept secret and will not be disclosed to third parties, except if required by law or if the data must be transmitted in order to carry out the request made or the contractual relationship to which you have subscribed.
Therefore, only authorized personnel of our Company have access to your personal data.
However, your personal data may be transmitted to the following recipients, exclusively when necessary:
- third-party company involved in the execution of the request made or the service subscribed to,
- our IT service providers,
- our subcontractors,
- judicial and legal officers in their capacity as advisors, debt collectors or representatives.
We strictly require our service providers and subcontractors to use your personal data only to manage the services we ask them to provide. We also require these service providers and subcontractors to always act in compliance with applicable laws on the protection of personal data and to pay particular attention to the confidentiality and security of your data.
We may also be required to communicate your data to third parties in response to an injunction from the legal authorities.
6 – CAN MY PERSONAL DATA BE TRANSFERRED OUTSIDE THE EUROPEAN UNION?
We ensure the security of your data and do not transfer it outside the European Union.
However, if such a transfer should occur, we will inform you and assure you that we will take particular care to ensure that this transfer is carried out in compliance with the applicable regulations and will put in place rigorous and appropriate organizational, procedural and technical measures to ensure the security and confidentiality of your personal data.
7 – WHAT COOKIES ARE USED WHEN USING THE SITE?
When you visit the Site, cookies are placed on your computer, cell phone or tablet.
Below you will find information to help you better understand how cookies work and how to use the current tools to set them.
Cookies are small text files that websites place on the hard disk of your computer, cell phone or tablet when you visit a site. Their purpose is to collect information about your browsing habits and to enable certain functions. In particular, cookies help us to know what information you like, so that we can guarantee you a smooth and optimal browsing experience on the Site and guarantee its performance.
On your computer, mobile or tablet, cookies are managed by your web browser.
- Purpose of cookies : The Site uses the following cookies: Analytical cookies and Functional cookies
- Accepting or rejecting cookies : There are several ways to manage cookies.
Setting your browser parameters
You can choose to deactivate these cookies at any time.
Your browser can also be set to notify you when cookies are placed on your computer and to ask you to accept them or not. You can accept or reject cookies on a case-by-case basis, or refuse them once and for all.
We remind you that this setting may modify your access conditions to our services requiring the use of cookies.
Here’s how to control or prevent cookies :
The configuration of each browser is different. You can find out how to modify your cookie settings in your browser’s help menu.
You can deactivate cookies and find out more about cookie settings on your browser:
– Firefox
– Safari
– Chrome
– Internet explorer
Setting parameters on a cookie management platform
You can manage your cookies by visiting the cookie management platforms offered by advertising professionals.
To find out more about cookies and how to manage them, visit the CNIL website https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser or click on “Help” in your browser menu.
8 – WHAT ARE YOUR RIGHTS REGARDING THE PROCESSING OF YOUR PERSONAL DATA?
In accordance with current regulations, you have the following rights:
- right of access to your personal data contained in our databases,
- the right to rectify or delete your data, it being specified that this right may be limited in the light of our contractual and/or legal obligations,
- right to limit the processing of your personal data in the cases provided for by the regulations and in particular by Article 18 of the RGPD,
- right to portability of your data,
- the right to object to the collection and processing of your data on legitimate grounds,
- the right to object to the use of your data for commercial prospecting purposes by our company,
- the right to withdraw your consent at any time, for the processing operations for which we have collected your consent.
You may exercise these rights, free of charge, by sending us a request accompanied by proof of identity:
- by email to: cave@cavedejurancon.com
- by post to the following address: 53 avenue Henri IV, 64290 Gan
You also have the right to lodge a complaint with the Commission Nationale Informatique et Libertés (CNIL). Naturally, we are at your disposal to help you find an amicable solution to any difficulties you may encounter.
You may also give general or specific instructions to a trusted third party certified by the CNIL or our Company, concerning the retention, deletion and communication of your personal data after your death. You can designate a person to carry out these instructions and change them at any time. In the absence of instructions given during your lifetime, your heirs will be able to exercise certain rights, in particular the right of access.
9 – UPDATE OF OUR PRIVACY POLICY
We may occasionally modify or amend our personal data protection policy in order to update it, particularly with regard to changes in our activities.
We therefore invite you to consult it regularly and in particular each time you visit our Site in order to be aware of its latest version.
However, we will make sure that you are informed of any substantial change in the use of your personal data by our company and/or will seek your consent if necessary.
Privacy policy update date: December 03, 2019